Maintaining a successful business requires that businesses remain operational during potentially disruptive events in a variety of different situations that include a natural and man-made disaster, a pandemic, terrorist attack, an economic crisis, or any other critical situation that could disrupt the flow of normal business. NGS recognizes the key to effective business continuity planning (BCP) is to form a close collaborative relationship with your client. No one knows a client’s critical functions, infrastructure, requirements, resources, and the resulting vulnerabilities and risks better than the client themselves. NGS has significant expertise in the application of industry and government standardized BCP planning documents such as NFPA 1600 Standard on Continuity, Emergency, and Crisis Management, the International Standard for Business Continuity Management (ISO 22301) and other professional practices advocated by the Disaster Recovery Institute International (DRII) and FEMA. If the client has an existing business continuity management plan, NGS will conduct a review to determined if the plan is still effective and propose changes where appropriate.

NGS customers benefit from its extensive expertise in business continuity planning (BCP). NGS offers decades of experience from within the BCP community. Dr. Oliver has been a Certified Business Continuity Professional (CBCP) for over 20 years and previously served in an elected term on DRII’s Certification Commission. BCP services offered include:

Business Continuity Risk Assessment – A Business Impact Analysis (BIA) is an essential component of an organization’s business continuity plan. During a BIA, NGS collaborates with the client to determine and evaluate the potential effects of an interruption to critical business operations as a result of a disruptive event. This is accomplished thorough a Threat and Hazard Identification Risk Assessment (THIRA).

Business Impact Analysis – NGS assists clients to develop or update an existing BIA to identify and better understand the operational and financial impacts resulting from the disruption of business functions and processes. Impacts to consider include lost sales and income | delayed sales or income | increased expenses | regulatory fines | contractual penalties or loss of contractual bonuses | potential customer dissatisfaction or defection |delay of new business plans.

Risk Management – Many of the identified risk factors identified during the risk assessment process can be monitored through the application modern technology. NGS works closely with the client to identify engineering and other controls that can prevent identified risks from harming their business.

Business Continuity Plan – NGS partners with clients to apply what has been learned through the business continuity planning process to develop a BCP. The plan provides a roadmap for clients to design their physical and digital infrastructure in a way that it is resistant to potential continuity risks. The plan also addresses those situations where a business process(s) are not resistant or easily restorable upon an adverse impact event. In these situations, contingency planning will identify how the business process can reestablished to minimize the negative impact on operations.